FAQs
What is Functional Medicine?
Functional medicine is a science-backed, whole-person approach to healthcare. Instead of simply treating symptoms, it asks why they're happening, getting to the root cause of illness, imbalance, and burnout.
At Health Surge, we use functional medicine to look at how your genetics, environment, lifestyle, and nutrition all work together. This isn't a one-size-fits-all approach; it's personalized care that connects your mind, body, and soul.
Think of it as healthcare that listens deeply, treats wisely, and supports lasting wellness—not just quick fixes.
What Can I Expect at My First Health Surge Visit?
Your first visit is all about you. We'll take the time to truly listen to your symptoms, your story, and your goals. You'll receive a deep-dive assessment that connects the dots between your lifestyle, lab results, and health history. Together, we'll build a personalized roadmap to help you reclaim your energy, clarity, and confidence.
There are no rushed visits and no judgment, just a thoughtful, empowering partnership built to help you thrive.
Are You My New Primary Care Provider?
Not quite. Health Surge isn't a replacement for your primary care provider, and we don't provide emergency medical services.
We're here to support your current care—not compete with it. We know that traditional medicine is built on the belief that every person deserves energy, clarity, and longevity. But we also know that in fast-paced clinics, time is tight. Providers are often stretched thin, juggling sick visits, insurance demands, and chronic diagnoses, which leaves little space for the deeper, personalized lifestyle guidance that truly empowers long-term change.
That's where Health Surge comes in.
We're the preventive partner on your care team, helping to manage mild acute concerns, support chronic conditions, and, most importantly, focus on root causes, early intervention, and sustainable health. We blend functional medicine with traditional primary care to restore balance across your mind, body, and soul—so you can live longer and feel better doing it.
This isn't about blame. It's about building a better system, together.
Do I Need a Referral to Become a Patient?
No referral is needed. You can self-schedule your free consultation or a full intake appointment directly through our booking platform.
How do virtual visits work?
All appointments are conducted via secure, HIPAA-compliant telehealth. You'll receive a link before your visit and can join from your phone, tablet, or computer from anywhere in Alaska.
What should I complete before my first appointment?
Please fill out our New Patient Intake Form so we can understand your needs and goals. You'll receive this form via email once you schedule.
How do I access the patient portal?
Established patients can [log in here](insert portal link). New patients can [request access](insert request link), and our team will help you get set up.
What if I Need Help or Can't Find Something?
Scroll down to the Contact Us section or use the form to message our team. We're always here to guide you.
Still Need Help? We're Here for You. If you're having trouble or just prefer a human touch, reach out directly—we're happy to assist.